Dear Transit Operators,
Hi! I want to thank you all for the normally stellar job you all do. I'm not sure if you've noticed, but winter is coming. It was cold today. Very cold. You were late today. All of you. Very late. I spent a total of an hour and forty minutes waiting for the buses. Tomorrow morning, the forecast is 29 degrees. I would appreciate it if you all could be on time tomorrow. I don't ever want to wait that long for a bus again.